Radiosurgery Healthcare Assistant

About Amethyst Radiotherapy:

The Queen Square Radiosurgery Centre provides a Gamma Knife radiosurgery service for NHS (National Health
Service) and private patients treating brain tumours and other intracranial indications.

We are one of two NHS England (NHSE) National Centres of Excellence who provide specialist care and support for patients including those with rare and complex conditions.

About The Role:

Main Purpose of the Role

The Clinical Support Worker provides practical, clinical, administrative and emotional support to patients and their carers throughout the Gamma Knife treatment pathway. Working closely with the multidisciplinary team, the post holder contributes to the safe, effective and compassionate delivery of patient-centred care, ensuring a positive patient experience from admission through to discharge.

Key Responsibilities

Patient Care and Support

• Ensure patient-centred care throughout all stages of the Gamma Knife treatment pathway.
• Act as the primary point of contact for patients and carers throughout the treatment day, responding promptly and compassionately to their clinical and non-clinical needs.
• Provide information, reassurance, practical assistance and emotional support to patients and carers throughout their treatment journey.
• Admit patients for Gamma Knife treatment and undertake associated admission and clerking duties.
• Participate in all aspects of patient care during the Gamma Knife treatment day, including:
• Venepuncture and cannulation following appropriate training and competency assessment.
• Assisting with stereotactic frame fitting and removal.
• Assisting with patient positioning for treatment.
• Recording, monitoring and documenting patient observations and vital signs in accordance with
  local policies.
• Providing general clinical care and support.
• Completing required documentation from admission through to discharge.
• Recognise, report and escalate changes in patient observations or condition to the clinician in charge and respond appropriately to instructions.
• Maintain patient comfort, dignity and wellbeing throughout the treatment day.
• Assist with wheelchair, stretcher and other patient transfers in accordance with manual handling policies and procedures.
• Support safe manual handling practices and participate in patient transfers as required.
• Provide patients and carers with post-treatment advice, discharge information and appropriate handovers.
• Communicate sensitively and effectively with patients who may have language barriers, cognitive impairment, memory difficulties, mental health needs, additional support requirements or heightened anxiety.
• Build rapport and maintain patients’ trust and cooperation to support a seamless treatment experience.
• Maintain patient confidentiality and manage sensitive information in accordance with organisational policies, information governance requirements and data protection legislation.

Clinical and Operational Support

• Contact patients by telephone to provide appointment details, treatment information and other relevant pre-treatment guidance.
• Develop effective working relationships with radiographers, medical staff, allied health professionals, support workers and administrative teams to facilitate coordinated patient care.
• Liaise effectively with internal and external departments to support efficient patient pathways and continuity of care.
• Respond calmly and appropriately to unexpected or emergency situations, supporting the clinical team and following established emergency procedures to ensure patient safety.

Infection Prevention and Control

• Play a key role in maintaining Infection Prevention and Control standards across the service.
• Maintain cleanliness and readiness of clinical and non-clinical areas and equipment.
• Prepare Gamma Knife equipment for clinical use and coordinate the sterilisation, tracking and retrieval of equipment as required.

Quality, Governance and Safety

• Work within the Quality Management System (QMS) framework and comply with all organisational policies and procedures.
• Report incidents, accidents, near misses and concerns promptly in accordance with local reporting processes.
• Support departmental audit activities and quality improvement initiatives.
• Assist with data collection and collation to support clinical governance, service evaluation and business development activities.
• Ensure all patient documentation is completed accurately, appropriately and in a timely manner.

Stock and Resource Management

• Proactively monitor and maintain clinical supplies, consumables and stock levels to ensure uninterrupted service delivery.
• Support the efficient use and management of departmental resources.

Reporting Relationships

• Report to the Lead and Senior Radiographers and the Clinical Services Manager, escalating concerns and seeking guidance as appropriate.

How To Apply:

The closing date is 31 July 2026. Send a copy of your cv to:

• HR Lead – Yasmina Norval: yasmina.norval@amethyst-radiotherapy.co.uk

Download the full job specification – Radiosurgery Healthcare Assistant_JD